Our policy on product ratings and reviews

We would love to hear what you think about our service whether you are the customer or the recipient and really appreciate feedback good or bad.
All of our flowers are fully guaranteed so please do contact us by phone or email if something has gone wrong so that we can put it right.

Call: 01720 422 169                       Email: [email protected]

We aim to post any ratings or comments within two to four business days. However, we reserve the right to remove or to refuse to post any submission.
For instance if your criticism is unjustified or inaccurate or if we feel you are being vexatious.

If you would like us to remove any replies to your comments, then please do let us know.

The formal bit…

Our review policy

This section governs your conduct associated with the product review service offered by Us.
By submitting a review to Us, you represent and warrant that:

  • You are the sole author and have not copied the content from any third party
  • All content that you post is accurate
  • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:

  • That is known by you to be false, inaccurate or misleading
  • That infringes any third party‚Äôs copyright, trademark or privacy
  • That is, or may reasonably be considered to be defamatory, racially or religiously biased or offensive, contains obscene language or is threatening or harassing to any individual, partnership or corporation.
  • That contains any information that references other websites, email addresses, contact information or phone numbers.
  • That contains any computer viruses, worms or other potentially damaging computer programs or files.


All content that you submit may be used at our sole discretion. We reserve the right to change (i.e. simplify, correct spelling or move to the correct product) , condense or delete any content on our websites that we deem, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. We do not guarantee that you will have any recourse through Scilly Flowers to edit or delete any content you have submitted.

You acknowledge that you, not Scilly Flowers, are responsible for the contents of your submission.

None of the content that you submit shall be subject to any obligation of confidence on the part of Scilly Flowers, its agents, subsidiaries, affiliates, partners or third-party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your rating and review, you agree that Scilly Flowers may use your email address to contact you about the status of your review and other administrative purposes for a period of up to three years.

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